Returns

DELIVERY

Free delivery for orders $50 and more, except for the jewelry box and the makeup bag which remains at $4.99. Below $50, delivery for jewelry is $2.99.

You should allow approximately 1 to 2 weeks before receiving your order.

RETURNS

If you ordered the wrong ring size or the wrong chain length, it is possible to return your jewelry to us so that we can send you the correct size.

The exchange process is quick and easy. To initiate an exchange, please follow the following steps:

  1. Contact our customer service via info@jewelshop.ca or go to the Contact Us section to notify us of your intention to exchange.
  2. Carefully package your jewelry(ies) in an envelope to the return address that we gave you in the email in the previous point.
  3. Inside this envelope, write the following information: Name, order number, return address, reason for exchange as well as the new lengths/sizes desired.
  4. When we receive your package, we will notify you and send you your new jewelry!

If you have any questions or concerns, please do not hesitate to contact us at any time!

Founder and owner

My name is Amélie and I created Jewelshop at the beginning of 2021, to keep myself busy and let my creative side go. I didn't know it yet, but it was one of my best decisions ever. I've been living my passion for over a year and I couldn't be more proud of what I've created and of the Jewelshop community.

My goal is to offer trendy and quality jewelry, while being affordable. That's why our jewelry is made of stainless steel, making it water resistant, anti-tarnish and hypoallergenic. I myself don't like taking off my jewelry in the water, so one of my first goals was to offer waterproof jewelry all for less than $35!

Jewelshop offers a unique and tailor-made customization service to create the jewelry of your dreams.

If you want to have personalized jewelry, Jewelshop is here to create *almost* any idea! For example, it can be a necklace with several pendants, a bead necklace with specific colors, an initial, your full name engraved on a chain and more.

Do you want to create a unique piece of jewelry? Send us your idea!

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