Free delivery for orders $50 and more, except for the jewelry box and the makeup bag which remains at $4.99. Below $50, delivery for jewelry is $2.99.
You should allow approximately 1 to 2 weeks before receiving your order.
If you ordered the wrong ring size or the wrong chain length, it is possible to return your jewelry to us so that we can send you the correct size.
The exchange process is quick and easy. To initiate an exchange, please follow the following steps:
- Contact our customer service via firstname.lastname@example.org or go to the Contact Us section to notify us of your intention to exchange.
- Carefully package your jewelry(ies) in an envelope to the return address that we gave you in the email in the previous point.
- Inside this envelope, write the following information: Name, order number, return address, reason for exchange as well as the new lengths/sizes desired.
- When we receive your package, we will notify you and send you your new jewelry!
If you have any questions or concerns, please do not hesitate to contact us at any time!