At Jewelshop, we are proud to offer you a 6 month guarantee on all our jewelry. It is important to us that you are satisfied and that you like the products.

Our guarantee includes:

  1. Imperfections: If your jewelry has manufacturing defects or imperfections, we undertake to repair or replace it within 6 months following your purchase.

    1. Tarnishing: We understand that the shine of your jewelry is essential. In case of tarnishing, we will exchange your jewelry. Our jewelry is made of stainless steel, so if the jewelry tarnishes, this is not normal!

    2. Dissatisfaction: If, for any reason, you are not completely satisfied with your purchase, we offer you the opportunity to return the jewelry within 6 months for an exchange.

    How to benefit from the guarantee:

    1. Contact us: If you have a problem with your jewelry, contact our customer service team as soon as possible. We are here to help you. Click here.

    2. Exchange/replacement: After making contact, we will quickly assess the situation and guide you on the steps to follow, whether for repair or replacement