FAQ's

Does jewelry tarnish?
No ! The majority of jewelry, whether chains & pendants, earrings or rings, are made of stainless steel. Stainless steel does not oxidize, making jewelry waterproof and anti-tarnish. Attention ! Some jewelry is .925 sterling silver. IF you tend to have reactions, I advise you to choose those made of stainless steel, which are hypoallergenic!
Can I make an exchange?
Yes ! We make the exchanges. If you ordered the wrong ring size or the wrong chain length, it is possible to return your jewelry to us so that we can resend you the correct size.
How do I arrange my channels correctly?
For a successful set of chains, I suggest you keep 2 inches between each chain. For example, choose 15, 17 and 19 inches or 17, 19 and 21 inches for a trio of channels.
Here is a size guide: chain lengths .
I don't know the ring size, what should I do?
Don't worry, I've created a guide to measuring your correct ring size.

What is the delivery delay ?

You should allow approximately 1 to 2 weeks before receiving your order.

What are the delivery costs?
Delivery is free for orders of $75 and more (except for the jewelry box and the Makeup bag). Below that, shipping is $2.99.
Is it possible to pay with a debit card?
Yes it's possible ! After adding your jewelry to your cart, you must choose the Bank deposit ” payment option. Then, simply follow the instructions provided and send the transfer to the email address displayed:
Question : Your order number
Answer : Jewelshop
What is your refund policy ?
There is no refund possible. However, if there is an error with your order, go to the “Contact Us” section to notify us of the situation.
Founder and owner

My name is Amélie and I created Jewelshop at the beginning of 2021, to keep myself busy and let my creative side go. I didn't know it yet, but it was one of my best decisions ever. I've been living my passion for over a year and I couldn't be more proud of what I've created and of the Jewelshop community.

My goal is to offer trendy and quality jewelry, while being affordable. That's why our jewelry is made of stainless steel, making it water resistant, anti-tarnish and hypoallergenic. I myself don't like taking off my jewelry in the water, so one of my first goals was to offer waterproof jewelry all for less than $35!

Jewelshop offers a unique and tailor-made customization service to create the jewelry of your dreams.

If you want to have personalized jewelry, Jewelshop is here to create *almost* any idea! For example, it can be a necklace with several pendants, a bead necklace with specific colors, an initial, your full name engraved on a chain and more.

Do you want to create a unique piece of jewelry? Send us your idea!

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